Ruby Fortune Casino Terms and Conditions
Using our website
These terms explain the conditions relevant to your use of our Ruby Fortune website at rubyfortunecasinouk.co.uk and the casino rules described below. Read them alongside our Privacy Policy, Cookie Policy and Responsible Gambling page.
United Kingdom restriction
Ruby Fortune's casino terms list the United Kingdom and Northern Ireland among restricted locations. The casino does not accept account registrations, bets or financial transactions from residents of these locations. Visiting rubyfortunecasinouk.co.uk does not establish eligibility to play.
If you live in the UK, do not register, deposit or claim a casino promotion. An offer displayed on a page does not override the residence restriction.
Gaming operator
The casino terms identify Baytree Interactive Ltd, company number 69691, registered in Guernsey, as the gaming operator and the party to the player's gaming contract. Its registered address is Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey.
Baytree Interactive Ltd holds Kahnawake Gaming Commission licence number 01059. This is not a UK gambling licence. These operator details do not establish a separate licence or legal identity for rubyfortunecasinouk.co.uk.
Eligibility and account checks
For players in permitted locations, the operator's rules include the following conditions:
- Applicants must be older than 18 and must also have reached the legal age of adulthood where they live. Local law must permit their participation.
- Registration information must be complete and correct. Changes to personal or contact details must be reported to casino support.
- The operator may request identity and age documents, check the source or authorised use of gambling funds, and suspend participation while verification remains incomplete.
- The operator may restrict a player to one account per brand. Transfers between casino accounts are prohibited, including transfers between accounts belonging to the same person.
- Account credentials must be kept secure, and other people must not use the account.
The operator may refuse registration, suspend an account or end participation, with written notice explaining its reasons. These conditions do not remove the UK restriction above.
Deposits and withdrawals
| Subject | Operator's condition |
|---|---|
| Payment identity | The name on a payment card must match the registered account holder. A mismatch may result in suspension. |
| Payment details | Adding or changing payment details requires contact with casino Player Services. |
| Credit | Gambling on credit is not permitted. |
| Account balance | Money held in the account earns no interest. |
| Payout currency | The operator reserves discretion to pay winnings in euros even when the account or wager uses another currency. |
Withdrawals remain subject to the applicable checks and terms. If a player does not respond to withdrawal requirements, an uncontested pending withdrawal may be returned to the playable account balance. The operator instructs players who want to prevent this to contact Player Support and request a temporary account lock.
Keep copies of payment confirmations, gameplay records and the conditions applying to each transaction. This page makes no promise about a withdrawal completion time.
Promotions and bonus conditions
Promotions carry their own eligibility rules, wagering requirements and restrictions. Where a promotion's specific rules conflict with the general terms, the specific rules take priority only for that conflict; other general conditions still apply.
Before accepting an offer, check:
- who may claim it, including household and shared-device limits;
- the wagering requirement and which games contribute towards it;
- any maximum withdrawal, forfeiture or expiry conditions;
- whether using the bonus affects access to withdrawals.
The operator can restrict promotional participation. Bonus abuse or irregular betting can lead to bonus funds or associated winnings being removed under the casino rules. No promotion makes UK residents eligible to play.
Software faults and prohibited play
The casino prohibits bots, software used to alter game outcomes and exploitation of technical faults. Its terms allow winnings arising from hardware or software errors to be voided. A casino system malfunction can invalidate wagers, and refunds are at management's discretion under those terms.
Report a fault to casino support. Do not assume that a displayed result or balance remains valid after a malfunction.
Responsibility and support
Participation carries financial risk. Players are responsible for checking the legality of gambling where they live and for any applicable reporting of winnings. The operator does not provide personal legal or tax advice. Its terms retain liability for fraud and for death or personal injury caused by its negligence.
For questions about rubyfortunecasinouk.co.uk, contact our support at [email protected] or visit Contacts. Account verification and transaction questions need to be handled by casino Player Support.